Overview

This Quick Reference Guide (QRG) is part of a series of guides that show you how to respond to alerts you may see in the eMaryland Marketplace Advantage (eMMA). In eMMA, a blocking alert ( Blocking alert ) indicates that action must always be taken before the approval process can move forward. A non-blocking alert ( Non-blocking alert ) indicates that action must be taken before the approval process is complete but that the approval process may move forward in the meantime.

This QRG shows the steps to take if the following alert appears in the right-hand side-panel of a purchase order you are viewing: “RStars is Down Between 06:30 PM EST and 06:30 AM EST”

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NOTE: For best results, use the Google Chrome browser to access eMMA.

If you need help at any time, please reach out to the eMMA helpdesk at emma.helpdesk@maryland.gov.


What It Means 

RStars, the financial module of the Financial Management Information System (FMIS), operates on the State's standard business day hours. When RStars is not operating, eMMA cannot process payments.

This alert serves as an advisory that any integrational activities, such as verifying or adding funds to the PO or submitting the PO through final integration of the workflow, may be delayed until RSTARS business hours resume.

THE SOLUTION:

If the alert message remains, consult with the eMMA helpdesk at emma.helpdesk@maryland.gov for help.