Overview

eMMA gives certain users tasks to complete. Users can see a brief list of these tasks on their homepage. When users go on vacation, these tasks should be delegated to someone else so that the tasks don't hold up processes.

Users can also delegate individual tasks to another eMaryland Marketplace Advantage (eMMA) user.

This Quick Reference Guide (QRG) is designed to help internal eMMA users learn how and when to delegate all or specific tasks and approvals.

IMPORTANT!! If you are leaving your position at the state, please contact helpdesk and request reassignment of duties to someone who is not leaving the department. (emma.helpdesk@maryland.gov)

IMPORTANT!! The original task owner will still receive notifications for their tasks, even after those tasks have been delegated.

 NOTE: If you feel you are consistently receiving tasks meant for someone else, please reach out to eMMA helpdesk (emma.helpdesk@maryland.gov) to evaluate your approval workflow.

NOTE: For best results, use the Google Chrome browser to access eMMA.

NOTE: If you need help at any time, please reach out to the eMMA helpdesk.

 This QRG provides two processes. Click the process below to jump to those instructions.

• Delegating All Approval/Workflow Tasks (Vacation)
• Delegating Specific Tasks

Instructional Video

You can also watch an instructional video:
Delegating Approval Workflow Tasks

Step-by-Step Instructions

Delegating All Approval/Workflow Tasks (Vacation)

To delegate your approval responsibilities to someone else when you are away from the office, follow these steps:

1. Access eMMA at https://emma.maryland.gov and log in with your credentials.
   
   NOTE: Depending on your agency, you may only need to click the State SSO Login (Secure Auth) button or the MDOT SSO Login (MSAzure) button and log in with your credentials.
   
   
2. Click your name in the upper-right corner of the screen and select the My Profile option from the drop-down menu that opens. The Profile Management page displays.
   
   
   
3. In the Delegation section in the upper right corner, click the Give my approval workflow tasks to field. A drop-down list displays.
   
   
   
4. Select the name of the person to whom you wish to delegate approval workflow tasks while you’re away.
   
   NOTE: If you don’t see the name of the person in that list, click See All at the bottom of the drop-down menu. A popup window displays and lists all users.
   
   
5. Click the From and To fields to display calendars to set the beginning and end dates of the delegation period.
   
   
   
6. Click the Save button at the top of the webpage when done.
   
   NOTE: After delegating to another person for a designated period, you must inform them of the delegation. eMMA does not notify users of this type of delegation.

Delegating Specific Tasks

To delegate a specific task (whether you are away or not), follow these steps:

1. Click your name in the upper-right corner of the screen and select the My open workflow tasks option from the drop-down menu. The My pending validations page displays, showing all tasks that need your validation
   
   
   
   
2. Browse the list or use the Search fields and filters to find a specific task in the list.
   
   
   
3. Check the box to the left of the task you want to delegate.
   
   
4. Click the Delegate button. A drop-down menu displays.
5. Select a name from the drop-down menu.
6. Click the Delegate selected tasks button below the drop-down menu.
   
   NOTE: Do not click Delegate all tasks or an error message will display.
   
   
   
   

The name of the person you selected is now displayed next to the delegated task(s) on the list.

NOTE: Once you have designated a task using the My pending validations page, the task will remain delegated. But you can select a different person for the task at any time.